How to Stop Unwanted BYJUs Calls: Comprehensive Guide

Recently, many users have faced the frustration of receiving unwanted calls from BYJUs. It is important to take steps to reduce or eliminate these intrusive calls. In this guide, we will explore various methods and strategies to stop BYJUs from calling and effectively managing your call and text interactions with them.

Table of Contents

Do Not Disturb DND Registration Block the Number Use Call Blocking Apps Contact BYJUs Customer Service Unsubscribe Links Report Unwanted Calls Additional Recommendations

Do Not Disturb DND Registration

For Indian users, one effective way to reduce telemarketing calls, including those from BYJUs, is by registering your phone number on the National Do Not Disturb (DND) registry. This can help significantly decrease the number of unwanted calls you receive. You can register your number through your mobile service provider's website or by sending an SMS with your number to the DND service, usually using a specific code provided by the operator.

Block the Number

Most modern smartphones come with built-in features to block specific numbers. This can be done through your phone's call settings or by managing your contacts. By blocking BYJUs' number, you can ensure that their calls are not displayed in your call log, and you can even block the calls without any sound or visual alerts.

Use Call Blocking Apps

There are various third-party apps available for both Android and iOS that can help you block unwanted calls, including those from BYJUs. Some popular options include Truecaller and Hiya. These apps use data and user feedback to identify and block spam calls, unknown numbers, and telemarketers. Installing such apps can greatly enhance your ability to manage and reduce unwanted calls.

Example: If you receive a call from BYJUs using one of these apps, you can easily block the number from your contacts or from within the app itself. Once the number is added to your block list, you won't receive any more calls or texts from them, and you can mark the calls as spam directly in the app.

Contact BYJUs Customer Service

If the above methods do not work, you can directly contact BYJUs' customer service and request to be removed from their call list. When you call or send an email, make sure to provide your phone number and explain your situation clearly. They may ask for further details or verification, so be prepared to answer any questions they might have.

Unsubscribe Links

Often, the calls from BYJUs start after signing up for a service or inquiry on their website or application. Check if there is an unsubscribe or opt-out option within the platform where you signed up. Many companies provide clear links to unsubscribe from future communications, including calls and texts. Clicking on these links can help you stop receiving unwanted calls from BYJUs.

Report Unwanted Calls

If the calls continue despite your efforts to block them or unsubscribe, you can report them to the relevant authorities or consumer protection agencies in your country. In India, you can report such calls to the Indian Telecommunications Regulatory Authority (TRAI). Reporting these calls can put additional pressure on companies to comply with legal and regulatory requirements related to telemarketing and privacy.

Additional Recommendations

Install TrueCaller: Installing TrueCaller can enhance your ability to block unwanted calls efficiently. By installing TrueCaller, you can quickly check the status of the calling number and block it if it is reported as spam or unknown. TrueCaller also provides premium features like call waiting and call slipping which can be very useful in managing your call volume and ensuring that you only get calls from trusted numbers.

Contact Customer Care: If you prefer a more direct approach, you can say, "I don't want to receive calls and SMS from BYJUs anymore" when contacting their customer care. This clear and simple message can help convey your intentions and potentially resolve the issue more effectively.

Listen and Respond: BYJUs often call to confirm your interest in their services. Once they call, make sure to listen to what they have to say and respond clearly. If you are not interested, be firm and let them know that you do not want to receive their calls or SMS. Keeping them informed about your decision can help reduce future calls and ensure a smoother interaction with them.

Final Thoughts: By taking these steps, you should be able to significantly reduce or eliminate unwanted calls from BYJUs. Remember, the key is to stay informed, take action, and communicate clearly with the companies to get the results you want. If you face persistent issues, don't hesitate to seek further assistance from authorities or consumer groups.